Last modified: January 1, 2022

Lightsail Insurance Services LLC as well as its affiliates where applicable (“Company” or “We”) respect Your privacy and are committed to protecting it through our compliance with this policy. This policy sometimes refers to You as “You,” “Your,” or similar for convenience. Please read this Privacy Policy in full as well as the accompanying Terms of Use (Terms of Service).

This policy describes the types of information We may collect from You or that You may provide when You visit the website www.getcyber.com, use our applications, or interact with our company (our “Website”) as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information We collect:

• On the Website.
• In email, text, and other electronic messages between You and Us.
• Through mobile and desktop applications You may download.
• When You interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
• When You purchase or consider purchasing any products or services offered through the Website or an application.

It does not apply to information collected by:

• Offline or through any other means, including on any other website operated by Company; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding Your information and how We will treat it.Important: if You do not agree with our policies and practices, do not use the Website. By accessing or using this Website, You agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after We make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If You are under 13, do not use or provide any information on this Website or on or through any of its features. If We learn We have collected or received personal information from a child under 16 without verification of parental consent, We will delete that information. If You believe We might have any information from or about a child under 16, please contact us at:

We collect several types of information from and about users of our Website, including information:

• By which You may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, or any other identifier by which You may be contacted online or offline (“personal information”);
• That is about You but individually does not identify You on an individual basis, such as information related to Your cyber security or related to the sale or administration of insurance;
• About Your internet connection, the equipment You use to access our Website, and usage details; and/or
• Other information you may provide to Us.

We collect this information:

• Directly from You when You provide it to us.
• Automatically as You navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

The information We collect on or through our Website may include:

• Information that You provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services such as submitting an application for insurance. We may also ask You for information when You report a problem with our Website.
• Records and copies of Your correspondence (including email addresses), if You contact us.
• Your responses to surveys that We might ask You to complete for research purposes.
• Details of transactions You carry out through our Website and of the fulfillment of Your orders. You may be required to provide information related to the cyber security of your company before placing an order through our Website.
• Your search queries on the Website or other data or information automatically collected through cookies, web beacons, and other tracking technologies.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, through third party survey applications, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at Your own risk. Although We limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, We cannot control the actions of other users of the Website with whom You may choose to share Your User Contributions. Therefore, We cannot and do not guarantee that Your User Contributions will not be viewed by unauthorized persons.

As You navigate through and interact with our Website, We may use automatic data collection technologies to collect certain information about Your equipment, browsing actions, and patterns, including:

• Details of Your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that You access and use on the Website.
• Information about Your computer and internet connection, including Your IP address, operating system, and browser type.

The information We collect automatically may include personal information, or We may maintain it or associate it with personal information We collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about Your preferences, allowing us to customize our Website according to Your individual interests.
• Speed up Your searches.
• Recognize You when You return to our Website.

The technologies We use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of Your computer. You may refuse to accept browser cookies by activating the appropriate setting on Your browser. However, if You select this setting You may be unable to access certain parts of our Website. Unless You have adjusted Your browser setting so that it will refuse cookies, our system will issue cookies when You direct Your browser to our Website.
• Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about Your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may also collect information about You from third parties in some cases. This may include transactional data from service and product providers as well as data related to products or services offered through, or integrated within, the Website. We may also collect data consisting of, or relating to, Your financial records, the cybersecurity of your company, employment history, medical records, other similar datasets, information from government agencies, or information from credit reporting agencies. Should any of these information sources require We first obtain Your consent to access Your information from them, We will seek Your prior consent.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about You when You use our website. The information they collect may be associated with Your personal information or they may collect information, including personal information, about Your online activities over time and across different websites and other online services. They may use this information to provide You with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If You have any questions about an advertisement or other targeted content, You should contact the responsible provider directly. For information about how You can opt out of receiving targeted advertising from many providers, contact support@getcyber.com

We use information that We collect about You or that You provide to us, including any personal information:

• To present our Website and its contents to You.
• To provide You with information, products, or services that You request from us.
• To fulfill any other purpose for which You provide it, and if and as appropriate, to select and use vendors or contractors with whom We may exchange Your information to fulfill these purposes.
• To provide You with notices about Your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between You and us, including for billing and collection.
• To notify You about changes to our Website or any products or services We offer or provide though it.
• To allow You to participate in interactive features on our Website.
• In any other way We may describe when You provide the information.
• For any other purpose with Your consent.

We may also use Your information to contact You about our own and third parties’ goods and services that may be of interest to You. We may use the information collected from You to enable Us to display advertisements to our advertisers’ target audiences. Even though We do not disclose Your personal information for these purposes without Your consent, if You click on or otherwise interact with an advertisement, the advertiser may assume that You meet its target criteria.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that We collect or You provide as described in this privacy policy:

• To our subsidiaries and other affiliated entities, including parent companies and companies under common control.
• To contractors, service providers, and other third parties We use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Lightsail Insurance Services LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Lightsail Insurance Services LLC about our Website users is among the assets transferred.
• To fulfill the purpose for which You provide it.
• For any other purpose disclosed by us when You provide the information.
• With Your consent, permission or other authorization.

We may also disclose Your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our Terms of Use and other agreements, including for billing and collection purposes (and if and as appropriate through outside vendors or contractors We engage to assist Us in billing and collection activities).
• If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Lightsail Insurance Services LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We strive to provide You with choices regarding the personal information You provide to us. We have created mechanisms to provide You with the following control over Your information:

• Tracking Technologies and Advertising. You can set Your browser to refuse all or some browser cookies, or to alert You when cookies are being sent. To learn how You can manage Your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If You disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If You do not want us to share Your personal information with unaffiliated or non-agent third parties for promotional purposes, You can opt out by checking the relevant box located on the form on which We collect Your data (the registration form). You can also always opt out by logging into the Website and adjusting Your user preferences in Your account profile, by checking or unchecking the relevant boxes or by sending us an email stating Your request to support@getcyber.com.
• Promotional Offers from the Company. If You do not wish to have Your email address used by the Company to promote our own or third parties’ products or services, You can opt out by sending us an email stating Your request to support@getcyber.com. If We have sent You a promotional email, You may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.
• Targeted Advertising. If You do not want us to use information that We collect or that You provide to us to deliver advertisements according to our advertisers’ target-audience preferences, You can opt out by sending us an email stating Your request to support@getcyber.com.

We do not control third parties’ collection or use of Your information to serve interest-based advertising. However these third parties may provide You with ways to choose not to have Your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: support@getcyber.com. However, please know We do not currently sell data triggering that statute’s opt-out requirements.

You can review and change Your personal information by logging into the Website and visiting Your account profile page. You may also send Us an email at support@getcyber.com to request access to, correct or delete any personal information that You have provided to Us. We cannot delete Your personal information except by also deleting Your user account. We may not accommodate a request to change information if We believe the change would violate any law or legal requirement or cause the information to be incorrect.

If You delete Your User Contributions from the Website, copies of Your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use (Terms of Service).

We have implemented reasonable measures designed to protect Your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of Your information also depends on You. Where We have given You (or where You have chosen) a password for access to certain parts of the Website, You are responsible for keeping this password confidential. We ask You not to share Your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure and so We cannot guarantee the security of Your personal information transmitted to the Website. Any transmission of personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

It is our policy to post any changes We make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If We make material changes to how We treat our users’ personal information, We will notify You by email to the primary email address specified in Your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for You, and for periodically visiting our Website and this privacy policy to check for any changes.

To ask questions or comment about this privacy policy and our privacy practices, contact us at: